Privacy Policy
- Introduction
At Navohosting, we value your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our email and web hosting services. By using our services, you agree to the practices outlined in this Privacy Policy.
- Information We Collect
Navohosting may collect the following types of personal information when you use our services:
- Account Information: When you register for our services, we collect personal information such as your name, email address, contact details, billing information, and any other information necessary to provide our services.
- Payment Information: When you make a payment, your payment information (such as credit card details) is processed by Razorpay, our payment processor. We do not store any payment details on our servers.
- Usage Data: We may collect data on how you interact with our services, such as the pages you visit, how often you access our services, and other user behavior data.
- Support and Communication: If you contact our support team, we collect details about the communication, including any information you share to help resolve your issues.
- How We Use Your Information
Navohosting uses your personal information for the following purposes:
- Providing Services: To deliver the email and web hosting services you’ve requested and to improve those services.
- Billing and Payments: To process payments via Razorpay and manage subscription details.
- Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
- Communications: To send you important service updates, promotional offers, and other relevant notifications.
- Security: To maintain the security and integrity of our platform and to prevent fraudulent activities.
- How We Protect Your Information
Navohosting use industry-standard security measures to protect your personal information. This includes encryption, secure data storage, and regular audits to ensure that your data is kept safe. While we take reasonable steps to protect your data, no system can be completely secure, and we cannot guarantee the security of your information transmitted over the internet.
- Sharing Your Information
Navohosting do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
- With Razorpay: To process payments and handle billing, Razorpay will collect and process your payment information. Razorpay’s use of your data is governed by its Privacy Policy, which you can review at Razorpay Privacy Policy.
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as hosting providers, email service providers, or customer support tools. These providers are obligated to protect your data and use it only for the purposes for which we’ve engaged them.
- Legal Compliance: If required by law, we may disclose your information to comply with a legal obligation, such as responding to a subpoena or court order.
- Data Retention
Navohosting retains your data only for as long as necessary to provide our services and comply with legal obligations. Once your account is terminated or you no longer require our services, we will securely delete or anonymize your personal information, unless we are required to retain it for legal, regulatory, or accounting purposes.
- Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience while using our website and services. These technologies may collect information about your browsing behavior, such as pages visited, time spent on the site, and interactions with the site. You can control your cookie preferences through your browser settings.
- Changes to This Privacy Policy
Navohosting may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please regularly check our privacy policy page for updates.